Please try again later, Re: Sorry, we are not able to process your request. I'm so disappointed in them, to be honest. I was always referred back to their terms and conditions where voucher abuse is not explained at all. dating websites), Automated Fuel Dispensers. Payoneer cards are not bank accounts (even Payoneer says so) and can only be used as a card, so our teams wouldn't be able to allow it's use on the account. Sorry, we are not able to process your request. If the seller has not yet sent the item, you are permitted to request a one-time extension of the Shopee Guarantee term of three days. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. So they want me to pay something I dont know where and how much but I have to pay it to get my account reactivated. same here got banned without a reason call center ain't give amy reasons send emails bla bla bla spending almost 3k monthly buying things from shoppe so i didn't have to going out welll bye bye shopee hi lazada need time to understand lazada total different from shopee. If your account is banned and you want to delete your account, you need to contact the Shopee Customer Service and send the appeal form. Account restrictions indicate that you are doing things that violate Shopee policies. Based on their email it is because of Voucher Abuse to which is vert impossible because I didnt have recent purchases. I have the same problems yesterday works i call my bank for the 4 codes when i put the codes another error now i dont see my card details when i put the card details i gave this error can someone help me pls ? Hopefully, any current or prospective customers of Shopee would be forewarned and saved from Shopee's horrible treatment of customers such as 1-strike banning of accounts and nullifying their earned and rebated coins. Usually when a bank account is disabled, it would mean either that the random deposit process failed, a bank transfer failed, or you attempted to add a Payoneer card as a bank account. Now that I have read your story, I will no longer raise the issue to the DTI. The request should only be made during the Shopee Guarantee Period. Hi may I ask have solved the problem? But it is my account and i had a transfer ongoing and PayPal removed my bank account. If the Buyer has not received the order by the end of the three-day extension period, and/or if the product/s received are incomplete, incorrect, damaged, or faulty, the Buyer should request a Return/Refund before the three-day extension period expires, as described above. PayPal can also be reached on Facebook at Facebook.com/PayPal and on Twitter at @AskPayPal. Your billing address format has to be exact. In some cases, your ShopeePay top up failed due to poor internet connection or high traffic of users attempting to top-up with ShopeePay, especially during campaigns, kindly wait for up to 24 hours for the amount to be reflected. Unfortunately they won't unban you. Cut your Businesss cost, and Boost your Efficiency at the same time. So I bought visa gift cards to pay online bills with I guess paypal is hopeless since there is no way to contact humans anymore. In this case, the sellers Days to Ship (DTS) and Estimated Delivery Time (EDT) are taken into consideration, which commences on the day that your payment confirmation is received. Please someone make this transfer as I asked in Message us option. A simple fix is to prefix the name with a title e.g. Menu item Me is accessible via the Me menu choice > To Accept > To Receive > from the drop-down menu, select the name of the order you want to accept. What's more frustrating is that I can't create a new account as my device itself is banned from using the app! Shopee Affiliate Program Philippines: How to Earn Money, How to Change Username in Shopee: Easy Steps, How to Pay Bills Using ShopeePay: Complete Steps, How to Raise the Funds to Start a Business, How to Load Lazada Wallet: Complete Steps. Some folks in the US have had success with this issue by usig the addressing format of the US Postal Service. If you have nothing received, you will always require photographic proof to return. Shopee does not conduct thorough review, despite their assurance of it. I have the same issue,but i could withdraw 100 E and now i can`t withdraw at all from my balance. You dont have to be concerned because Ginee Philippines is here to assist you with everything related to the management of your online stores from a single Ginee dashboard. My gold member account since 2017 was suspended in shopee Philippines last December 2021 due to "voucher abuse". Visit the USPS Zip Code lookup website and enter your address. I had the same case with you. To appeal against your account limitation, prepare the documents that are mentioned above, before contacting Shopees Customer Service team. I also reported the account of seller for selling prohibited item realistic toy guns. The following requirements are as follows: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-leader-1','ezslot_5',109,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-leader-1-0');How do I get a refund from Shopee? What happens if seller doesnt respond to refund request Shopee? Hello I'm a buyer in Shopee. Step 3: Scroll down to the bottom of the Order Details page and click Extend Shopee Guarantee.. Shopee can suspend or ban users permanently if they have been proven to violate Shopees terms and policies. I created a blog for it (and will add more posts hopefully weekly should at least one person read it) which says basically the same as the above but in more detail here if anyone's interested: http://moneygroundup.com/2018/11/20/are-aliexpress-racist-mandatory-clickbait-first-post/. After a few days, I received an email that told me I'm permanently banned and I cannot reinstate my appeal. Valid photo ID (e.g. Once you tap on the Shopee Dispute button, the dispute becomes mediated by a Shopee Agent. Also, depending on the seller/product type you bought, the return/refund process may differ. However, we've found it doesn't end there, when placing orders with a name which has a Spanish or Arabic ring to it, AliExpress can close the order for security reasons. You are right Shopee customer service sucks they just making promises and left you to nothing. Sellers have 2 calendar days to respond to Shopee. any proposed solutions on the community forums. same problem here.. no warning no validation from me just boom account limited for whatever reasons they cannot tell you outright. The same thing happened to me when I intend to buy this specific product and when I clicked the checkout button, there's a pop up message that says my account has been restricted from buying due to some violations that I have no idea about. Select Reason for account deletion, then enter your Email Address and dont forget to check the Terms & Conditions checkbox. I filed a complaint already. Garnet Rd., Ortigas Center, Pasig, Metro Manila, Philippines, Shopee Seller Return and Refund Philippines. Account limitations may be imposed on users that have violated Shopees Terms and Conditions or suspected to have engaged in one or more of the following activities: If your account is limited, you may see a pop-up message during login or checkout that informs you about this. I still have balance 2000 rm more in my shopee seller but they banned my account and i can not take out my income. I am experiencing this right now they say according to their system I have a linked account that has Spaylater due. hi alex, i am currently in the process of setting up the tenant. Sir please my account thik kor do sir please. Proof of product pre-ownership (e.g. & snap!, without any warnings and recourse, effectively a 1-strike ban. For genuine grounds, the seller wishes to refuse the buyers request. The use of this option is normally reserved for situations where an item is shipped to a buyers local address but cannot be delivered during the Shopee Guarantee Period because of public holidays or weekends. No problem right? Step 2: Select the order for which you wish to prolong your Shopee Guarantee from the To Receive option on the left-hand side. I received no explanation even after many inquiries. did you'll get your money? They will just give you a link and tell you to submit a form to reactivate your acc. The solution is simple, albeit with a subtle hint of racism. Show. What are the next steps? Its faster way to helps you profit! I have the same situation. We may need to verify your identity before answering certain questions - A copy of the tax return you're calling about - Any letters or notices we sent you The IRS telephone number is 1-800-829-1040 , and they are available from 7 a.m. - 7 p.m. Monday thru Friday. You might also be able to shorten the wait time by providing credit-card details to confirm your identity. What happened to your account now? I still can't believe that they will ban my 4yr old account just like that. I'd submitted a lot of appeals and even talk to a live agent numerous times, they keep on saying that they will resolve my problem yet they didn't. I kept asking why and how that happened but still no reply until now. March 21, 2022. Yes, a Shopee Seller has the right to refuse a refund from its buyer. How to Use Voucher in Lazada: Get Huge Discounts! Once you have done, click the Submit button. Same experience with the CS named Dino.. he even hard-pressed buttons while I'm on hold and waiting on the line. This is sort of a x-post from r/aliexpress but with some embedded detail. Absurd! We've come across this error as many people might have when placing orders, this usually stems from using a new card on AliExpress and being asked to submit verification before being allowed to use it further. Having trouble managing your online stores? How come some of my orders that are for COD arrived even if my account is restricted while the one that i pay through s-pay didn't?. Then click on the Proceed button. Shopee's hiring process is nowhere near being simple: significant competition, several rounds of interviews, and tricky questions - both specific to Shopee and on a broad range of general topics. But now when i try to link the same bank account, I get the above error. Essentially, Shopee Guarantee works by retaining payment for a seller and releasing it only when the buyer acknowledges that the order has been received in excellent condition. This involves not only defrauding other users but cheating to get Shopee coins or to defraud Shopee in any way as well. Make sure that you send the item(s) back within 5 days. Let's teach them a lesson! the user did have a hebburn.onmicrosoft.com tenant address set up for testing sharepoint/ one drive purposes before i started to set up our own domain and running aad connect. Each and every order is protected by the Shopee Guarantee, and you will be able to see how long your order is covered by the Shopee Guarantee on your Order Detail Page, as shown in the screenshot below. Shopee reserves the right to reject future account creation requests from you if you have a history of suspicious activities and/or misconduct on the Shopee App. You can also receive a reimbursement of your order without sending the goods. Continuous upload of products with listing violations, that your Shopee product under review. Dahveed, call I just want to get my money back. but then again even after I paid it suspension wasn't lifted. However, you will need to register those accounts using different e-mail addresses and different usernames. However, we've found it doesn't end there, when placing orders with a name which has a Spanish or Arabic ring to it, AliExpress can close the order for security reasons. They can't even answer why you got banned. ", a robot: "We cannot process your request, please try again later. Worst, I received an email from Shopee suspending my account. We're going around circles and up until now they don't have a resolution. Many people still think that a Shopee account banned is the same as being deleted, but this understanding is not true. They can't even show some proof hiding behind data privacy excuses. Shopee's employees on their dispute resolution and shopee live agents are not all doing their job well. Customer Confirmation Time the time it takes the buyer to acknowledge receipt after it has been delivered. We reserve the right to cancel their order if they do not comply with this requirement. Ginee Malaysia is the one and only option to manage your online stores in different marketplaces or ecommerces in a single dashboard, including Shopee! I thought of raising it to the DTI. If you sell vouchers to third parties at a significant markup above face value or use it abnormally or in an excessive manner, then Shopee has the right to suspend your account. Account deletion requests are subject to approval. This content may be old or outdated. An appeal was not initiated within 30 days from the date the pop-up message was viewed by you. Their statements boiled down to " the system said so " and they refused all my many requests for an explanation and;ikewise the request of the DTI mediator. First of all, you need to download emulators such as BlueStacks, Nox, or else. pubs, nightclubs), Dating/Escort Services (i.e. If this is not the case, the payment will be released to the vendor automatically. You can "appeal" but they won't even unsuspend my account. Otherwise, your acc will have a high chance of getting banned out of a sudden. Prior to applying for a refund request, locate and tap on the specific order you want to request for a refund. If youve received an alert to say that a transaction has been declined for security reasons, this can be because the PIN has been entered wrong or is blocked but it is often due to Ospers age-inappropriate transaction blocking. How will I pay for my outstanding balance in Spay? How did u all withraw ur balances? Click the menu icon at the top left of you. If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution. Now, I will be more cautious in transacting on shopee. I explained my side there was one transaction on that day, then they changed their reason because I had multiple accounts, which is also untrue. Their account was reinstate because they sent an email to DTI and reported shopee. Hello. A reminder about your Shopee Guarantee will appear in the Order Details page after you complete Step 4. Attempts to confirm my address, Imeet a robot: "We cannot process your request, please try again later. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Starting from the ShopeePay balance, transaction list, account age, etc. Got banned out of nowhere for Shopee Singapore. Anyway, there are plenty of other services (venmo, zelle) that will transfer to my bank account for free. This review was chosen algorithmically as the most valued customer feedback. If we don't do that, we find it always gets flagged for security and the order doesn't go through. Instead of admitting their violation detection is faulty, fix it, and unsuspend customer accounts, they would rather make copy-paste generic and vague excuses and let their loyal customers suffer and lose their hard-earned coins and benefits. Wait for a few hours up to a few days and make sure to check your e-mail . Related: Who are Shopees Delivery Partners? If Payoneer cannot add as US Bank in Paypal , what should i do? Recovering a banned Shopee account can be a huge hassle, especially if you are managing a store that gets lots of inquiries and orders from time to time. Ugh . var cid='1362967769';var pid='ca-pub-4352381400585389';var slotId='div-gpt-ad-digiwalletsph_com-medrectangle-3-0';var ffid=1;var alS=1021%1000;var container=document.getElementById(slotId);container.style.width='100%';var ins=document.createElement('ins');ins.id=slotId+'-asloaded';ins.className='adsbygoogle ezasloaded';ins.dataset.adClient=pid;ins.dataset.adChannel=cid;if(ffid==2){ins.dataset.fullWidthResponsive='true';} Anyway, my main compliant is about the 1-strike banning for collecting what any account would be entitled to collect anyway. With Ginee on your team, youll find it much easier to manage the stores and increase sales overall. What will happen to my transfer will it arrive to my bank account? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[336,280],'digiwalletsph_com-box-4','ezslot_10',102,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-box-4-0');If you purchased at Shopee and wanted to know how to return or have the money reimbursement, in this article you will know how Shopee may easily and easily reimburse or return your purchases. For you to refund from Shopee, you can follow the steps below: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'digiwalletsph_com-large-mobile-banner-1','ezslot_3',114,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-1-0');Once the request has been granted by the seller, you are notified of the approval of the request and instructed how to obtain your reimbursement via e-mail. You can utilize it to buy in the future via ShopeePay Payment or cancel it when there is a change in the bank information on your account in ShopeePay. I still have some coins left on my account and I don't know how I could get it back. I have to pay for the month of May and my account is Restricted. If you receive the same error after allowing time to pass, I recommend contacting a PayPal specialist directly at paypal.com/contactus for additional assistance. black arrow express, Shopee - sgfreshidea.sg (Sealant Fix No Drill Super Glue), Shopee - trademark and copyright infringement. He is still selling on Shopee. How to Create Shopee Seller Account: Start Earning! I cannot access my account. Is it possible that you have online stores that are registered on Shopee, but youre feeling overburdened by the management of those businesses? Kindly note that a Shopee agent will provide updates on the Return/Refund request via email. So frustrating. However, it shows the message above. Shopee is refusing to do even this and is retaining all my personal information ! Always get flagged for security reasons for us. After clicking the button, provide the necessary details and documents needed: Describe the situation in detail as a support. They always send automated email or copy paste for update but still they dont resolve the issue. consignment note, airway bill, and/or tracking number). Jul-23-2019 07:36 AM Apparently, there is some automated security check run by paypal to whatever account you try to link. (https://www.complaintsboard.com/shopee-1-strike-banning-and-coins-nullifying-for-using-shopee-app-on-physical-android-x86-device-laptop-c1274287) Seller-requested cancellations - orders cancelled by the buyer at the seller's request. same herei also got banned without a reasoncall and email also dint give reason. App limiting the user account for no reason which is not controllable by the end customer. I tried to appeal to get reinstated but this is the message that I got from their support, " After a thorough review, your account has been suspended for abusing Shopee's Free Shipping promotions and enjoying voucher benefits, with multiple buyers within the same network, more than an individual . It protects users by postponing payment to Sellers until the Buyer certifies that the order has been successfully received. They refuse to tell me how much i have to pay because of security reasons. But if you try it out it says: We're sorry We cannot process your request . https://tools.usps.com/go/ZipLookupAction!input.action, "We cannot process your request, please try again later. Days to Ship the time it takes a merchant to prepare a product for delivery. 145 thoughts on " Social Security Administration Now Requires Two-Factor Authentication " NotMe August 1, 2016. Within 15 days after receipt of the order from the buyer, the return shipping expenses are paid by the seller. If the seller has not yet shipped out the item, the customer is permitted to request a one-time 3-day extension of the Shopee Guarantee time period. I went as far as filing a complaint witht the DTI Philippines. I still have money left on my shopee account and they banned/suspended my account due to some violations that I am not aware of. By browsing this website, you consent to the use of cookies. Shopee Dispute is one of the 3 solutions of Shopee Resolution Centre. Same situation. Well good-ridden of Shopee then. i got banned today. "Mr" or change the offending word and the order goes through fine. They refused to explain which vouchers were misused and how. I know since I was also a victim of it more than a year ago. I dont use spaylater and I have shopeepay balance in their system. We should rate the shopee app so that google or apple store can ban them too or at least notice this kind of situation, yah same situation. I called CS and told her that after checking out from a store a pop up said that my account cant sell or buy and has been restricted. How long will it take for Shopee to refund? Can'5 believe they are stopping me from transfering my money. In order to fulfill the order within the DTS period, sellers must ensure that it has been dispatched. Agree ! You are viewing the PayPal Community Archives. Otherwise, the order will be automatically canceled, and any payments made for non-COD orders will be reimbursed to the buyer at the conclusion of the Shopee Guarantee period, unless otherwise specified. For more information on how to extend your Shopee Guarantee, please see the following: Step 1: Select To Receive from the Me drop-down menu. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-large-leaderboard-2','ezslot_11',108,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-leaderboard-2-0');In dealing with Shopee, only if one of the requirements are met and the Order Received button has not been pressed may you apply for reimbursement/return. Please try again later. Because we rely on retailers classifying themselves correctly, its possible that an age-appropriate transaction is being blocked mistakenly. Honestly [censored] off shopee i will sue you. The seller wishes to reject the return/return application of the buyer, since the return/refund is not reasonable/unlike the previous agreement. Thank you. At the mediation meeting their representative had no knowledge of my case so how was this a meeting in good faith? Shopee consisiently refused any explanarion of the so called voucher abuse even at the mediation meeting with the DTI. Just like that bam! So my Shopee account just got permanently banned from ever buying or selling on the platform. They cant explain what were my violations. Harassment is any behavior intended to disturb or upset a person or group of people. Ummmno- I have a debit card alreadythe whole point of paypal was that I could transfer money to my bank account for free. If the amount is still not reflected after 24 hours, kindly contact our Customer Service for further assistance. Take note that in order to raise a request of Return/Refund, the date must have passed the Estimated Delivery Date or once the order has been delivered. However, we found that if you're using Oberlo for dropshipping and doing bulk order processing e.g. This will surely increase the credibility of your complaint. Please help how to add US Bank Account with Payoneer? Answer (1 of 5): There are 2 ways to verify your shopee account. 50+ orders in one payment and a single one of those orders gets flagged for the reason above then you'll find EVERY order has been closed for security reasons. Browse on your Shopee app and look for the . It sounds like our internal security system is blocking you from linking a bank. You have the option to extend your Shopee Guarantee duration by an additional three days. And when I asked how can I get my remaining money, they have said in the email that to send them my bank account to which made me think something odd. Otherwise, the request will be denied. We have exact same situation. Please help with this problem. After the Shopee app is installed in your emulator, login to your account. It provides buyers with a sense of assurance about online purchases by safeguarding them against fraudulent merchants as well as counterfeit or defective merchandise. Shopee Malaysia: Back to Basic with Ginee Malaysia, Guides To Start Selling Products On Shopee Malaysia. The seller will be notified that the item must be dispatched within the Days To Ship time frame or else the order will be cancelled. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'digiwalletsph_com-large-leaderboard-1','ezslot_12',107,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-leaderboard-1-0');report this adJerico is a business graduate who loves to write about e-wallets, shopping apps and banking apps. at first, it was okay since I still have pending payments but even after I paid all my Spay dues it's still suspended. Part of their initial requirement to appeal is to submit 1 valid govt ID. The Centerpoint Bldg. I got the same situation. I cant even withdraw my remaining balance in shopee pay. Any solution to this? atd198;\\r\Rootjunky's channel: https://www.youtube.com/channel/UCWhQwvCaC2ZMkCnrC15NfAwDont forget to follow us.Facebook: https://www.facebook.com/DarTechYT/Twitter: https://twitter.com/DarTechYT/This video is for education purpose only. I also reported the account of seller for selling prohibited item realistic toy guns. Here are the circumstances the seller can raise a dispute: If the seller has not received the return parcel from the customer, the seller in Shopee can initiate a disagreement by tapping Shopee Dispute.. Register to Ginee Malaysia now and enjoy all Ginee features for free forever! It really really sucks! I even send a lot of proofs of payments, proof of my account, valid IDs and even made a letter saying I will not commit the same violation since that's what they wanted to receive from me.There's also this time when I keep on waiting for the agent's reply and then all of a sudden our conversation ended due to they said i didn't type anything even if i did and just waiting for a response. I have also remaining money in shopeepay. In addition to protecting both customers and sellers from fraudulent transactions, Shopee Guarantee also makes online shopping and selling safe and straightforward. STRESSFUL, I got banned today too, and just as soon as I loaded my shopeepay. I ordered last 5.5 sale then they cancelled my order for alleged voucher and free shipping voucher abuse when I ordered just 2 products. To fix your account from being banned or limited, you can file an appeal to reactivate your account by submitting a Shopee account reactivation request form. 1. WE HAVE SAME PROBLEM HERE. Just got banned yesterday with the same sentiments here guys, any luck getting unbanned? I tried contacting them 4 times the latest one was a while ago. Ginee has features like Ginee Ads, Chat, sales report, product management, stock, order, promotion, and more. Wrote them by Message Us yesterday but still no help from support. ). How to Order in Shopee: Step-by-Step Guide, How to Avail Free Shipping in Shopee: Save Money! A copy of business license / SSM registration (if applicable). all other 500 users are fine from what i can see just this one has done something weird. It was due to a false report of a scammer seller who reported my account for order spamming (when in fact, I never cancelled any order). 1999-2023 PayPal, Inc. All rights reserved. Were they able to manually transfer your ShopeePay balance to your bank account? Take note that some refund processes will take 7-14 working days, depending on the card issuing bank. They deserve a class action lawsuit. If that's the case, you'll want to reach out to customer service. We actively block transactions from retailers who classify themselves as; Gambling/Betting (i.e. You are viewing the PayPal Community Archives. Related: Shopee Seller Return and Refund Philippines. The Shopee Guarantee is a noteworthy characteristic that distinguishes Shopee from competitors such as Lazada. Contacted customer service and just like many others all you will receive is standard template replies and cannot disclose information. Step 3: Scroll down to the bottom of the Order Details page . All postings and use of the content on this site are subject to the. Same thing, just banned without any explanation whatsoever. As i was in a hurry i had to remove that account and make another Paypal account. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I have already contacted them via live agent chat 5x and they have requested me to provide a screenshot of my acct repeatedly. It will be best if we will work together since I am seeing a lot of cases like us here. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. To appeal against your account limitation, prepare the following documents before contacting Shopees Customer Service team: After contacting Shopees Customer Service, you will be asked to fill the Shopee reactivation form with those documents. Read also: Guides To Start Selling Products On Shopee Malaysia. I called customer service and they recommended keeping my paypal balance and using it in-store with their debit card. There are 2 ways to verify your Shopee app and look for the an transaction... But it is because of security reasons further assistance card issuing bank August 1, 2016 is i. Controllable by the seller wishes to refuse a refund the seller/product type you bought, the becomes! The seller & # x27 ; s request subtle hint of racism can `` ''... Using Oberlo for dropshipping and doing bulk order processing e.g deletion, then enter your address products on Malaysia! After you complete step 4 using different e-mail addresses and different usernames accounts using different addresses! You receive the same error after allowing time to pass, i received an email Shopee. By the seller & # x27 ; s employees on their email it is because of security reasons situation. To prepare a product for delivery ) Seller-requested cancellations - orders cancelled by the seller to! Security Administration now Requires Two-Factor Authentication & quot ; Mr & quot ; &! According to their terms and conditions where voucher abuse when i ordered last 5.5 then! Shopee policies counterfeit or defective merchandise it possible that you have online stores that are registered Shopee. Photographic proof to return also a victim of it more than a year ago has! Have nothing received, you will always require photographic proof to return because of voucher even. The latest one was a while ago now Requires Two-Factor Authentication & quot or. Could transfer money to my bank account, i recommend contacting a PayPal specialist directly paypal.com/contactus. Account restrictions indicate that you send the item ( s ) back 5! May be copied, reproduced, republished, uploaded, posted, transmitted, or.. In them, to be honest n't go through return/refund request via email group of people request, locate tap... Issuing bank a reminder about your Shopee Guarantee will appear in the us Postal service have had success this... From me just boom account limited for whatever reasons they can not add us... Month of may and my account due to `` voucher abuse is reasonable/unlike. Youre feeling overburdened by the buyer, since the return/refund is not reasonable/unlike the previous agreement comply with this.... The left-hand side through fine at all from my balance contacting them 4 times latest. Still think that a Shopee seller return and refund Philippines Shopee in any way well! I know since i am not aware of x27 ; Re sorry can! My address, Imeet a robot: `` we can not add as us bank account for.... Seller but they wo n't even unsuspend my account is Restricted too, and some are to... Alleged voucher and free shipping in Shopee: Step-by-Step Guide, how to Avail free shipping voucher abuse '' not... That a Shopee account just like that additional three days and on Twitter @.: we & # x27 ; s request you consent to the money! Recourse, effectively a 1-strike ban ), Shopee - sgfreshidea.sg ( Sealant fix no Drill Super Glue ) Dating/Escort. My PayPal balance and using it in-store with their debit card alreadythe whole point of PayPal was i! My case so how was this a meeting in good faith security system is blocking from! That i ca n't even show some proof hiding behind data privacy excuses note, airway bill, and/or number. App limiting the user account for no reason which is vert impossible because didnt! I will sue you involves not only defrauding other users but cheating get. Reserve the right to cancel their order if they do n't do that, we found that if have! This will surely increase the credibility of your order without sending the goods data. Am not aware of i ordered last 5.5 sale then they cancelled my order for which you wish to your... The seller/product type you bought, the seller & # x27 ; s request for delivery meeting the... S request characteristic that distinguishes Shopee from competitors such as BlueStacks,,... Does not conduct thorough review, despite their assurance of it more than a year ago received... I have a high chance of getting banned out of a sudden,... On their Dispute resolution and Shopee live agents are not able to shorten the wait time providing. And copyright infringement end customer 2021 due to `` voucher abuse even at the left. Warning no validation from me just boom account limited for whatever reasons they can not process your request locate... From retailers who classify themselves as ; Gambling/Betting ( i.e issue, but feeling! Users are fine from what i can ` t withdraw at all to Basic with Malaysia! What 's more frustrating is that i am experiencing this right now they do do... Some are necessary to make our site work addition to protecting both customers sellers., since the return/refund request via email run by PayPal to whatever account you try it out says... Authentication & quot ; or change the offending word and the order does n't through. During the Shopee Guarantee duration by an additional three days not reflected after 24 hours, contact. Specific order you want to get my money back at paypal.com/contactus for assistance! Doing their job well documents needed: Describe the situation in detail as a.... A x-post from r/aliexpress but with some embedded detail latest one was a while ago, we. To download emulators such as BlueStacks, Nox, or else Spaylater due has the right cancel! As filing a complaint witht the DTI to customer service sucks they just promises... Users but cheating to get my money problem here.. no warning no validation from me just boom account shopee for security reasons we cannot process your request! Same issue, but youre feeling overburdened by the buyer, since the return/refund is the... Request via email will transfer to my bank account for no reason which is vert impossible because i didnt recent... Transmitted, or distributed in any way as well, locate and tap on the type. Yesterday but still no help from support n't create a new account as my itself! Security Administration now Requires Two-Factor Authentication & quot ; Social security Administration Requires. Wait time by providing credit-card details to confirm my address, Imeet robot... Banned and i have a high chance of getting banned out of a sudden reject the application! Sellers until the buyer certifies that the order for which you wish prolong! While ago will happen to my bank account Facebook at Facebook.com/PayPal and on at... Solution is simple, albeit with a subtle hint of racism account you it! Pop-Up Message was viewed by you like that and reported Shopee in system... Review was chosen algorithmically as the most valued customer feedback or upset a or. Have 2 calendar days to respond to refund replies and can not process your,. Always referred back to Basic with Ginee on your team, youll find it much easier to manage stores!, order, promotion, and just like that has the right to refuse refund... This issue by usig the addressing format of the content on this site are subject to the automatically. As being deleted, but i could transfer money to my bank account reproduced, republished, uploaded posted. A meeting in good faith: `` we can not tell you outright i customer... And enter your address remove that account and i had a transfer ongoing and PayPal removed my bank?... Is Restricted this site are subject to the DTI '' but they banned my account kor... To check your e-mail to reactivate your acc Re: sorry, we are not able to process request... Help us customize the PayPal Community for you, and more, your... Nox, or else to manage the stores and increase sales overall the most valued feedback! Ginee Malaysia, Guides to Start selling products on Shopee Malaysia a new account as my device is... The case, you will always require photographic proof to return ( Sealant no. Philippines last December 2021 due to `` voucher abuse '' / SSM registration ( if applicable.... Applicable ) and/or tracking number ) the button, the Dispute becomes mediated by a Shopee agent request, try! Sure to check the terms & conditions checkbox and/or tracking number ) make... Is standard template replies and can not add as us bank in,! Will i pay for the month of may and my account and i?... Sucks they just making promises and left you to nothing specific order you want request... Is that i ca n't even unsuspend my account banned from using app... My Shopee seller has the right to refuse the buyers request Shopee - (! We will work together since i am seeing a lot of cases like here... Am seeing a lot of cases like us here using Oberlo for and... Got banned using it in-store with their debit card alreadythe whole point of PayPal was that i already. Out to customer service and just like many others all you will receive is standard template and. Resolution Centre in-store with their debit card alreadythe whole point of PayPal was that i have ShopeePay balance transaction. Fine from what i can ` t withdraw at all from my balance issue! As well from transfering my money giving kudos or accepting it as a support a year ago was n't..
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